REFUND POLICY
Refund Policy
Eligible items may be returned for STORE CREDIT ONLY.
We have a 14 day strict return policy. You will need to have your item postmarked within 14 days of receipt of your products based on your tracking information.
For refunds and exchanges
We do not do refunds or exchanges
Eligible items may be returned for STORE CREDIT ONLY.
We will gladly issue you an e-gift card to the email address on file that can be used immediately and never expires. When returning, we recommend using a traceable service for shipping. Please also remember that you are responsible for return shipping charges. Keep your tracking information available in case it is needed.
Package returned to us marked "Refused", "Undeliverable", or otherwise will incur a 20% restocking fee.
Regarding Apparel and Accessories
Your items must be returned in the original, unworn and undamaged condition. Returned items must be unwashed (free of any stains from makeup, deodorant, dog hair, smoke or wear) with all product tags attached in the original packaging.
If we receive it in an opened or un-sellable condition, we will not be able to accept the returned merchandise or offer you store credit and/or credit you for shipping. So please check your products carefully before sending them back.
Keep in mind we do not accept used product returns under any circumstances.
We go through great lengths to provide an accurate representation of our products through detailed descriptions, videos, and photos.
Regarding Glass & Tobacco Accessories
*All Sales are Final*
Using a selective packaging process, we ensure that most of packages arrive in the same flawless condition they left our warehouse.
In the unlikely event you receive a broken, incorrect, or mislabeled product, please file a claim with our support team within 4 days of delivery by contacting interhashional@gmail.com
Steps to File a Claim:
• You must provide an order number, and 2-3 clear photos of the damaged item as well as the packaging.
• Interhashional will replace the broken item with a functional unit at no additional cost.
• Interhashional may request that you send back the original defective item at no additional cost (we'll provide a prepaid label).
**If the product should be returned due to an error of ours (for instance; we sent the wrong item, or it arrived flawed), then we will accept responsibility for shipping costs. You can return the items via Canada Post within the 14 day period and we will refund you for the shipping costs and send you the correct items without additional shipping.
If the return is not due to an error of ours (you ordered the wrong size or you decided you didn’t want it), We do not accept returns / exchanges on any Glass and or tobacco products.
Final Sale Items
(NON-RETURNABLE, NO EXCEPTIONS) FINAL SALE ITEMS INCLUDE: Anything on Sale, All Glass Items, Tobacco Products/Accessories, Sports Bras and Undergarments, Perishable goods such as food and candy. We do not accept used product returns under any circumstances.
Have Questions? Contact Our Customer Support Team By Email: interhashional@gmail.com
You may also contact us via Instagram @1nterhashional. ( Due to Covid -19 circumstances; if you are unable to reach us, Please email us for a faster response.)